Legal agreement governing your use of alx188 online betting and casino services
Last Updated: January 15, 2026
By creating an account and using the alx188 platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.
For the purposes of these Terms & Conditions, the following definitions apply:
You must be at least 21 years of age to create an account and use alx188 services. By registering, you confirm that you meet this age requirement. We reserve the right to request proof of age at any time, and accounts found to belong to individuals under 21 will be immediately closed with all funds forfeited.
Our services are intended for residents of Indonesia. You confirm that you are physically located in a jurisdiction where online gambling is not prohibited, and that you are accessing our services from a permitted location. We reserve the right to verify your location through IP address tracking or other technical means.
Each individual is permitted only one account on the alx188 platform. Creating multiple accounts ("multi-accounting") is strictly prohibited and may result in closure of all associated accounts and forfeiture of balances. Accounts are personal and non-transferable; you may not sell, transfer, or share your account credentials with any third party.
You agree to provide accurate, current, and complete information during registration. This includes but is not limited to: full legal name as shown on your Indonesian ID (KTP), date of birth, valid email address, active phone number, and residential address. You must update this information promptly if it changes. Providing false or misleading information is grounds for immediate account termination.
The following individuals are prohibited from using alx188 services:
You are responsible for maintaining the confidentiality of your username and password. All activities conducted through your account will be deemed to have been authorized by you. You must immediately notify alx188 customer support if you suspect unauthorized access to your account. We are not liable for any losses resulting from unauthorized use of your account if you have failed to maintain adequate security.
As part of our regulatory obligations and to prevent fraud, money laundering, and underage gambling, alx188 requires identity verification before processing withdrawals. You must provide:
We reserve the right to suspend account activity until satisfactory verification documents are provided. Documents submitted must be genuine and unaltered; submission of fraudulent documents will result in immediate account closure and reporting to relevant authorities.
We strongly recommend enabling two-factor authentication (2FA) if available, using a strong password combining letters, numbers, and symbols, and never sharing your password via email or third-party messaging services. Always log out after each session, especially on shared or public devices.
alx188 accepts deposits via Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP), e-wallets (OVO, DANA, GoPay, ShopeePay), and other methods displayed in your account dashboard. Minimum deposit amounts vary by payment method and are clearly stated before transaction. Deposits are typically credited instantly, though bank processing times may occasionally cause delays. You must deposit only from accounts held in your own name; third-party deposits are not permitted and will be refunded.
Withdrawal requests can be submitted 24/7 through your account dashboard. Processing times vary: e-wallets typically process within 1-4 hours, bank transfers within 1-24 hours. Minimum withdrawal amount is Rp 50,000; maximum withdrawal per transaction varies by payment method and account verification level. You may only withdraw to accounts held in your own name and matching your registered alx188 account details.
Before your first withdrawal, you must complete KYC verification. Bonus funds are subject to wagering requirements as specified in the relevant promotion terms; you cannot withdraw bonus amounts or winnings derived from bonuses until wagering requirements are met. alx188 reserves the right to conduct additional verification checks before processing large or unusual withdrawal requests.
All transactions on alx188 are conducted in Indonesian Rupiah (IDR). If you deposit using a payment method that involves currency conversion, you are responsible for any associated fees or unfavorable exchange rates applied by your financial institution.
alx188 does not charge fees for deposits or withdrawals. However, your bank or payment provider may apply their own transaction fees, which are beyond our control. You are responsible for any such fees.
Bonuses and promotions offered by alx188 are subject to specific terms and conditions published with each offer. Standard eligibility requirements include: account in good standing, successful KYC verification for some bonuses, minimum deposit thresholds, and compliance with wagering requirements before withdrawal of bonus winnings.
Unless otherwise stated, all bonuses carry wagering (rollover) requirements. The wagering requirement specifies how many times you must bet the bonus amount (or bonus plus deposit, depending on the offer) before bonus winnings become withdrawable. Example: a Rp 100,000 bonus with 30x wagering requires Rp 3,000,000 in total bets. Different games contribute different percentages toward wagering: slots typically contribute 100%, table games may contribute 10-20%, and some games may be excluded entirely. Specific contribution rates are detailed in each promotion's terms.
alx188 reserves the right to void bonuses and winnings, and to suspend or close accounts, if we determine that bonus terms have been abused. Prohibited activities include but are not limited to: creating multiple accounts to claim the same bonus multiple times, coordinated betting with other players to guarantee profit, exploiting game features in ways not intended by the game provider, and wagering patterns designed solely to complete wagering requirements with minimal risk.
Bonuses and associated wagering requirements must be used within the validity period stated in the promotion terms, typically 7-30 days. Any unused bonus or partially completed wagering will expire at the end of the validity period, and associated winnings will be forfeited.
All bets are final once confirmed. You are responsible for ensuring your bet selections are correct before confirmation. alx188 reserves the right to void bets in cases of obvious error (e.g., incorrect odds posted due to technical malfunction, bets placed after an event has already concluded), system malfunction, or fraudulent activity.
Sportsbook bets are settled based on official results from the relevant sports governing body. If an event is postponed, bets remain valid if the event takes place within 48 hours; otherwise, bets are voided and stakes refunded. For live in-play betting, acceptance delays of a few seconds may occur; bets placed after a significant event (goal, penalty, etc.) may be rejected. Settlement decisions are final and based on the information available to alx188 at the time of settlement.
Casino and slot game outcomes are determined by certified random number generators (RNG) audited by independent testing agencies. Game rules, paytables, and RTP (Return to Player) percentages are available within each game. Disconnection during a game round does not void the outcome; the round will complete automatically per the game's rules, and results will be visible in your account history upon reconnection.
Togel bets are settled based on official draw results published by the respective lottery operators (Singapore Pools, Hong Kong Jockey Club, etc.). Draw times and bet closure times are displayed for each market. Bets placed after closure will be rejected. alx188 is not responsible for delays or cancellations in official lottery draws.
alx188 reserves the right to impose maximum payout limits per bet, per day, or per week, depending on the type of game or bet. These limits are published in the relevant game rules or betting terms. Progressive jackpot payouts are subject to the maximum amounts displayed in each game.
The following activities are strictly prohibited and may result in immediate account suspension, closure, and forfeiture of funds:
While alx188 strives to maintain 99.9% uptime, we do not guarantee uninterrupted access to our services. We are not liable for any losses resulting from temporary service outages, scheduled maintenance, technical failures, or force majeure events beyond our control (natural disasters, cyberattacks, government actions, etc.).
alx188 integrates games and content from third-party providers (Pragmatic Play, Evolution Gaming, etc.). We are not responsible for errors, malfunctions, or disputes arising from third-party games, though we will assist in escalating issues to the relevant provider.
You acknowledge that gambling inherently involves risk of loss. alx188 is not liable for any losses incurred through your use of our services, provided that such losses result from fair gameplay and not from errors or fraud on our part.
In any event, alx188's maximum liability to you, whether in contract, tort, or otherwise, shall not exceed the amount deposited into your account in the 90 days preceding the claim.
We reserve the right to suspend or close your account at any time if we believe you have violated these Terms & Conditions, engaged in fraudulent or illegal activity, or pose a risk to the integrity of our services. If your account is closed for breach of terms, we may forfeit your account balance.
You may voluntarily close your account at any time by contacting customer support. If you wish to self-exclude due to gambling concerns, please refer to our Responsible Gaming page for information on self-exclusion periods and support resources. During self-exclusion, your account will be blocked and you will not be able to deposit or play.
If your account is closed in good standing (i.e., not for breach of terms), any remaining balance will be returned to you via your registered withdrawal method, minus any applicable processing fees. You must complete KYC verification before receiving returned funds.
These Terms & Conditions are governed by and construed in accordance with international gaming regulations and the laws of the jurisdiction in which alx188 is licensed. Where local Indonesian consumer protection laws apply, they shall take precedence to the extent required by law.
If you have a complaint or dispute, please contact our customer support team first. We commit to resolving issues fairly and promptly. If informal resolution is not possible, disputes may be escalated to our licensing authority or an independent alternative dispute resolution (ADR) service.
If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.
alx188 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated via email or prominent notice on the platform. Continued use of our services after such changes constitutes acceptance of the new terms.
Contact Information:
If you have questions about these Terms & Conditions, please contact us at [email protected] or via live chat available 24/7 from your account dashboard.
You must be 21+ and provide valid ID verification. Only Indonesian residents are permitted to use alx188 services.
Each person may have only one account. Multi-accounting results in closure of all accounts and forfeiture of funds.
Bonuses carry wagering requirements that must be met before withdrawal. Read each promotion's specific terms carefully.
Identity verification is required before your first withdrawal. Prepare your KTP and proof of address in advance.
Fraud, collusion, bonus abuse, and exploiting errors are strictly prohibited and will result in account closure.
Contact us 24/7 if you have questions about these terms or need assistance with any account matter.
Our support team is here to help clarify any points in our Terms & Conditions.
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